Show All
Newly combined ACS and Xerox business services have re-invented the market and re-defined the BPO industry. Xerox’s $22 billion global enterprise, provides the broadest portfolio of document technology, services and software; and the most diverse array of business process and IT outsourcing support. We are a major player in a $500 billion market that is growing by more than 5 percent per year.
We are the largest worldwide diversified business process outsourcing company with focused offerings in education, transportation, communication, healthcare, government, financial services, manufacturing, consumer goods and retail. Our core BPO services portfolio now spans multiple offerings such as Procurement, Finance & Accounting (F&A), Infrastructure Services, Human Resources (HR), Applications, Real Estate, Customer Care and other transactional processing activities.
Put simply, ACS delivers. We seek to improve our customers' processes as well as their bottom line results and bring a deep understanding of what it takes to succeed. We know how to reshape and transform back office organizations into a high performance, global and scalable BPO model utilizing our world class centres, tools, assets and specific organization experiences.
Our customers expect us to deliver services better and cheaper than they can achieve themselves. The sheer size of our global delivery network, the tools, technologies and methodologies to deliver increased productivity, and continuous innovation results in best in class processes and optimal costs for our clients. Every customer is different, but examples of the value we bring includes: a step change reduction in cost base, implementation and re-investment in enabling technology, harmonisation of business units, standardisation of processes and business partnering excellence. We also buy our clients shared service centres.
We span all types and sizes of organizations across the globe. Whether online or over the phone, we reach and serve our customers through our global sales force, independent agents, dealers, value-added resellers and systems integrators.
We support our clients’ operations in 160 countries around the world. Our major delivery hubs provide voice and language specific transactions, whilst our spokes in each region provide specialist services to meet local requirements.
Mike Withey
Vice President
Finance, Europe
email: mike.withey@acs-inc.com
cell: +44 (0) 7796-692-253
Mike Donnellan
Senior Vice President
F&A Europe
email: michael.donnellan@acs-inc.com
cell: +44 7515 394154
Philippe Gaillard
Vice President
F&A Europe
email: philippe.gaillard@acs-inc.com
cell: +33 679 175 866
For more information or to arrange a discussion with our European team, please contact
Marj Powner Business Development Director
ACS F&A Europe
email:
marj.powner@acs-inc.comcell: +44 7827 837325