Testimonials

Here’s what some of our clients have to say about working with us and operating our software solutions…

Matt Weston – East Staffordshire Borough Council
"The alternative software didn’t match the capability of SIS’s software.  “We have now experienced what it’s like to be without Si-Dem and SIS.  The other system didn’t meet our requirements, so we’re pleased to be able come back!"  

Richard Brown – South Hams District Council
“Throughout the entire process of implementing our new car parking system, Spur has offered outstanding support and advice. Their customer service is exemplary, in particular Dave, Gareth, Simon, Kevin and Alex have been most helpful.”  

Colin Chapman – Southampton City Council
“The level of service and support from the Si-Dem support team has been second to none. Since implementing the Si-Dem Notice Processing system they (Spur) have responded swiftly and professionally to our calls, and have taken a pro-active approach to suggestions concerning development and enhancement.”  

David Hill – Portsmouth City Council
“As a department, we are more than happy with the Si-Dem system installed by Spur. We find it user-friendly and accessible and can interrogate the system to obtain all information required. Customer support have always been accessible and a pleasure to deal with. They have dealt with change requests to tailor the system to our individual needs promptly and to our satisfaction.”  

Peter Cawsey – Denbighshire County Council
“Denbighshire County Council has used Si-Dem since 1 July 2004, when the authority commenced Decriminalised Parking Enforcement. Having issued almost 10,000 Penalty Charge Notices since then, the software solution has helped facilitate this process relatively easily. All users of the system are happy with the performance to date and look forward to using it in greater depth as time progresses.”  

Jackie Flaxton – Shepway District Council
“The setting up and monitoring a Payment Arrangement with automatic case referral if the arrangement is broken saves so much time. The quick reference guide giving step by step instructions to the most frequently used areas and CD Training Manual with easy to install instructions have proved very useful.”  

Andy Beckett – Carrick District Council
“Si-Dem have provided us with an excellent system, easy to use and understand, reliable and effective. The support and helpdesk facilities are excellent. The control we now have over our operation is greatly improved . If you are new to the system or business then a trip to the Headquarters to see the operation and meet the staff could prove invaluable.”