ACS is known for many industry firsts, breakthroughs, and innovations
GLOBAL CLIENT SERVICE NETWORK
The sun never sets on our clients, since we were the first to build and operate a global network of 25 BPO Centers of Excellence
HUMAN RESOURCE OUTSOURCING
Everyone can now read off the same page, as we were the first to provide unified and integrated HRO services worldwide
INFORMATION TECHNOLOGY EXCELLENCE
Industry standards drive our client solutions, and we were the first to earn the prestigious ISO 20000 certification for IT service management
ELECTRONIC TOLL COLLECTION SYSTEM
We put smiles on millions of drivers by speeding them on their way, as we were the first to introduce transaction processing for tolling systems, including E-ZPass
ACTIVITY-BASED COMPENSATION
Our client service delivery model is powered by our being the first to develop an Activity-Based Compensation (ABC) system for outsourcing
ACS is widely recognized as a global leader in the BPO and ITO industry, by the leading research firms/analysts and business and outsourcing publications:
- Ranked Best Performer of IT Infrastructure Services by Global Services 100, 2009
- Top ranked in the Washington Technology Who’s Who in State and Local Markets, 2009
- Ranked No. 1 in the Financial ERP Implementation Category by KLAS Healthcare Awards, 2008
- Ranked No. 2 of the Best Performer of HRO Services by Global Services 100, 2009
- Ranked as a “Leader” by Gartner in its Magic Quadrants for both Helpdesk and Desktop Outsourcing, 2008
- Ranked as a “Leader” by Gartner in its Magic Quadrant for Comprehensive HR BPO, 2008
- Ranked in the Top 20 Training Outsourcing Service Providers by TrainingOutsourcing.com, 2009
- Ranked No. 68 on Top 100 Federal Prime Contractors by Washington Technology, 2008