"ACS has become an integral part of the General Motors team by providing a broad range of Finance and Accounting services. They have a strong understanding of our business, our culture, and the way we operate. That is why GM works with ACS in so many critical capacities today."

Delle ZurSchmiede, Executive Director Financial Shared Services, General Motors

"At MetLife, we process tens of millions of claims each year – millions per month. With its advanced, proprietary technologies, ACS processes MetLife claims online in seconds, rather than days. The process results in significant savings in time, effort, and money... and ACS passes on those savings to MetLife."

Carlos Creamer, Vice President Strategic Operations, MetLife

"ACS understands the government marketplace. They understand the dynamics and sensitivities of public service, and they work exceptionally well in our environment. We have a great working relationship."

Michael Lapolla, Executive Director, New Jersey Turnpike Authority

Close All

Expand All

ACS is Recognized for Breakthroughs and Practical Innovations

ACS is known for many industry firsts, breakthroughs, and innovations

GLOBAL CLIENT SERVICE NETWORK
The sun never sets on our clients, since we were the first to build and operate a global network of 25 BPO Centers of Excellence

HUMAN RESOURCE OUTSOURCING
Everyone can now read off the same page, as we were the first to provide unified and integrated HRO services worldwide

INFORMATION TECHNOLOGY EXCELLENCE
Industry standards drive our client solutions, and we were the first to earn the prestigious ISO 20000 certification for IT service management

ELECTRONIC TOLL COLLECTION SYSTEM
We put smiles on millions of drivers by speeding them on their way, as we were the first to introduce transaction processing for tolling systems, including E-ZPass

ACTIVITY-BASED COMPENSATION
Our client service delivery model is powered by our being the first to develop an Activity-Based Compensation (ABC) system for outsourcing

ACS Recognized for Industry Leadership

ACS is widely recognized as a global leader in the BPO and ITO industry, by the leading research firms/analysts and business and outsourcing publications:

  • Ranked Best Performer of IT Infrastructure Services by Global Services 100, 2009
  • Top ranked in the Washington Technology Who’s Who in State and Local Markets, 2009
  • Ranked No. 1 in the Financial ERP Implementation Category by KLAS Healthcare Awards, 2008
  • Ranked No. 2 of the Best Performer of HRO Services by Global Services 100, 2009
  • Ranked as a “Leader” by Gartner in its Magic Quadrants for both Helpdesk and Desktop Outsourcing, 2008
  • Ranked as a “Leader” by Gartner in its Magic Quadrant for Comprehensive HR BPO, 2008
  • Ranked in the Top 20 Training Outsourcing Service Providers by TrainingOutsourcing.com, 2009
  • Ranked No. 68 on Top 100 Federal Prime Contractors by Washington Technology, 2008