Healthcare providers are currently facing a number of challenges, including rising costs, lower reimbursements, staffing shortages, regulatory deadlines, threats to quality of care, and administrative inefficiencies. These obstacles rob revenue from core activities that should garner the attention of your staff. That’s where ACS comes in. Our understanding of the healthcare industry and the vendors who support providers of healthcare is unsurpassed. Our combined experience includes a keen understanding of healthcare information technology needs, clinical workflows and processes, administration and patient accounting, business office and revenue cycle operations as well as expertise with each vendor’s products, giving us the ability to provide reliable and client-specific hands-on assistance and consultative advisory services to all types of healthcare organizations.
Consulting Services
Today’s end-user of clinical technology is generally more experienced and self-reliant than in the past, often implementing and operating a variety of vendor’s products on their own. As a result, ACS is often called in for consulting services that go beyond basic solution installment—encompassing a combination of project management, operations improvement, backfill services, staff augmentation, and clinical lead experience. We help our clients plan, design, implement and integrate information technology and business process solutions that help them generate reliable data and streamline operations. Our experience includes implementing all major healthcare vendor systems including: Cerner, Eclipsys, Epic, GE Healthcare, MEDITECH, Siemens, McKesson, Lawson, and Kronos.
Drawing on the breadth of our knowledge, experience, and talent, ACS Healthcare Solutions implements clinical, business, and technology solutions that help healthcare organizations meet the industry's top challenges. With our multi-faceted approach, our clients are able to achieve improved quality, reduced operating costs, increased staff productivity, and improved patient/physician/staff satisfaction.
Service areas include:
- Performance Improvement and Strategy
- Clinical Transformation and Readiness Assessments
- Hospital Enterprise-Wide 360 Assessment
- IT Strategy and Planning
- IT Systems Selection and Contract Negotiation
- Implementation, Interim Staffing, and Training
- IT Security and Systems Integration
- Systems Optimization and Workflow Redesign
- Supply Chain Management
Transformational Outsourcing
Healthcare providers are continually faced with both rising costs to provide quality healthcare and revenue limitations from payers. These opposing forces are requiring healthcare providers to re-evaluate how they can improve the quality of patient care while also improving overall efficiency. More and more, healthcare providers are turning to technology to meet these challenges—resulting in a reliance on digital information and communication that may exceed an organization’s internal capabilities or capacity. ACS has the knowledge and expertise to help your enterprise obtain, implement, and manage a full range of services and solutions that can ideally meet your organization’s specific needs, objectives, culture, and strategic focus.
Service areas include:
- Application Management
- Interim IT Management
- Infrastructure Outsourcing
- 24/7 Remote Network Monitoring
- Help Desk Support (NetLinc)
- Full-service IT Outsourcing
Revenue Cycle Management
The billing and collection cycle for healthcare organizations is costly, fragmented, and labor-intensive. Couple this with disjointed information systems and redundant, inefficient manual processes, and the result is uncollected patient bills/insurance reimbursements, aged accounts, bad debts, and massive write-off. Additionally, there is often money left on the table from an out-of-date Charge Description Master, lack of medical records coding audits, and weak physician documentation.
ACS provides a full array of financial performance improvement services and more than 60 years of revenue cycle management knowledge and experience, with top professionals that have successfully managed the revenue cycle in various institutions nationwide. ACS has a track record of providing comprehensive, proven solutions to the healthcare industry and knows intimately the full range of vendor products. Our integrated solutions are focused on accurately evaluating your revenue cycle performance in relation to best practices, and proposing the most appropriate course of action to improve performance. We help our clients enhance processes with enabling tools and training so that they can achieve—and sustain—significant revenue cycle performance and cash improvements.
Service areas include:
- Revenue Cycle Performance Evaluation
- Charge Description Master (CDM) Review
- Medical Records Coding Audit and Education
- Denial Management
- A/R Recovery
- Business Process Redesign
- Information Technology Planning, Selection and Implementation
- Revenue Cycle Outsourcing
Analytic Solutions
Through our Analytic Solutions group—a market-leader in medical information management technology—we provide a full suite of software solutions and management/measurement tools associated with care management, clinical decision support, and provider information management functions.
The MIDAS+ integrated suite of solutions includes:
- MIDAS+ Care Management - integrates discipline-specific modules in the Case, Quality, and Rick Management subsystems
- MIDAS+ SmartConnect - automates discharge placement workflow and electronically connects all constituents in the care continuum
- MIDAS+ DataVision - a suite of data analysis and benchmarking tools comparing over 3,000 performance measures in the MIDAS+ national comparative database.
- MIDAS+ Seeker - a comprehensive medical staff management solution including online appointment/privileging and Web querying.
- MIDAS+ Bed Ready - a full-featured capacity management and patient throughput solution for bed management, housekeeping and transport.
- MIDAS+ JRepository - a comprehensive communication, collaboration and workflow solution that addresses continuous accreditation readiness.
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