What sets our Learning Process Outsourcing engagements apart? Our business partnering focus and our Strategic Training Assessment analysis. A unique three-stage engagement process enables clear decision-making, seamless transformation and rapid transition to operational excellence – which delivers effective outcomes to your organization.
A proven approach
Our methodology comprises three stages that deliver successful transformation of your learning operations:
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Analysis. A two-step process where due diligence gathers relevant data rapidly, confirms scope, finalizes the statement of work (SOW) and develops final pricing (subject to the Strategic Assessment).
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Strategic Assessment. A “deep dive” review of the current state of each process area in scope. It defines the required future state and develops the implementation plan and business case.
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Implementation. Focuses on transforming (redesigning and/or installing best-practice processes and technology and the required people/resources to deliver the in-scope services) and transitioning management and executing responsibility and accountability. Transition occurs as each process is transformed so that realization of value is accelerated.
As part of our Operations and Continuous Improvement method, we begin each full-scale operation of in-scope services with an ongoing commitment to continually improve all aspects of operations.
A next-generation business solution
Our LPO Engagement Process delivers:
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Impact – through an ongoing process anchored by the requirements of the business
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Execution – through a tightly managed implementation stage that builds excitement and confidence in our next-generation processes
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Innovation – through embedded best practices and continuous improvement.