Relocation & Assignment Services

True Single Point of Care model:

• Highly-responsive, dedicated client team
• Service model built around you and your needs

Best-in-class processes and technology:

• Lean Six Sigma / SOX-compliant processes
• Client and employee dashboards
• Workflow automation
• World-class data security
• Innovative vendor management
• Allocation of work based on performance
• Vendor independence
• No mark-ups

By the Numbers

Benefit to our clients:

• Smooth, “no-noise” transitions for your employees
• Very high employee and manager satisfaction
• Flexibility to adapt to your needs and business goals
• Personalized care
• Efficiency in service delivery
• Predictable, consistent outcomes and costs
• End-to-end compliance
• Confidence in the privacy and security of employee data
• The best vendors serving you
• Transparent pricing with strong supplier discounts

For Homeowners: Getting home sold quickly and for the right price

• Home sale and purchase counseling and assistance from front to back
• Mortgage lending assistance
• Property management

For Renters: Finding the right place with flexibility to move in the future

• Rent vs. buy decision counseling
• Apartment finding assistance
• Lease negotiation (diplomacy clauses)

For VIPs: “No worry”, white glove move planning and management

• In-person assistance with all documentation and planning
• Hands-on destination services (schools, clubs, sports, etc.)
• Superior class travel and temporary housing
• White-glove pack, move and unpack (including organizing closets, assembly of household goods , hanging pictures)
• Full-service concierge services (child care, banking, utilities, etc.

For All Employees on the move: Smooth transition from start to finish

• Expert counseling
• Ordering and management of all services
• Travel assistance
• Temporary housing arrangement
• Household goods move management
• Lump sum processing and payment
• Online expense reports and payment processing
• Compensation accumulation
• Tax gross-up and reporting
• Employee dashboard with 90% of the info you need right on the home page

For Expats: End-to-end assignment management

• Assignee evaluation and selection
• Pre-departure planning
• Immigration services
• Cross-cultural and language training
• Destination and settling-in services
• Spouse job finding assistance
• COLA adjustments
• Compensation accumulation, payroll coordination and tax assistance

We bring the following to our clients:

Guaranteed year 1 cost savings of 10%:

• We represent 1% of client’s mobility spend and directly manage the other 99%
• Savings achieved through rebates, discounts, exceptions management, and policy redesign

Most experienced team in the industry:

• 45 years of global mobility experience
• 20 years – managers; 13 years – consultants

True global footprint:

• Bricks and mortar in 130+ countries
• Consultants in 20 offices in 11 countries speaking 19 languages

Most innovative vendor management:

• Performance-based allocation of work
• No mark-ups / 100% transparent client billing for supplier services

Part of a successful Fortune 500 company:

• Stability and investment in innovation ($50 million in HRO alone)
• Financial strength to fund and grow with the client

Deepest technology expertise:

• Helped design and code the leading mobility application (Equus)
• Only mobility company with real data centers hosting and managing the client’s mobility data

We provide:

• Client Dashboards that are completely customizable and provide you a quick view into the data you need
• World-class data centers
• Backup utility feed to the data center
• Redundant generators
• UPS systems that are parallel redundant
• Data encryption
• Complete role-based security which provides multiple levels of access
• Intrusion detection systems
• Extensive security audits and certifications
  • ACS and third-party audits
  • SAS 70
  • ISO 9002 Certified
  • Lean Six Sigma Black Belt Certification
  • Safe Harbor Privacy
  • Sarbanes-Oxley