Our inbound and outbound sales programs help clients acquire new customers, grow relationship with existing customers through skillful up-sell and cross-sell techniques, and build customer loyalty through contract renewals and targeted servicing.
We provide customer service and sales for VoIP providers, wireless, and long-distance companies across our global call center locations.
- B2B inside sales strategy targets untapped markets and under-managed accounts
- Largest domestic customer care provider to the Wireless Telecom industry
- Over 100 voice programs developed for industry leaders
- Sales opportunities maximized through analytics
- First BPO company to offer comprehensive social CRM solution.
We have the expertise to design, build and manage customer acquisition and sales solutions that help you meet and exceed business goals. We offer multiple revenue-generating customer care solutions, including:
- Inbound and outbound sales
- Up-sell and cross-sell programs
- Lead generation
- Subscription and contract renewals
- Order taking and fulfillment
- Product information requests.