Communications Services for Providers

At Xerox, we deliver world-class business process outsourcing (BPO) and IT solutions to communications service providers in all facets of the industry, including:

• Voice
• Data
• Broadband
• Cable
• Satellite
• other communications services.

Our customer interaction centers deliver:

• Social Media Monitoring  
• CRM Analytics  
• Expert support and loyalty programs  
• Technical help desk services  
• Tele-sales capabilities  

We also offer you the latest innovations in:

• Customer relationship management (CRM)  
• Finance and accounting administration  
• Leading-edge, customized IT solutions.

Let us show you how our BPO and IT solutions for communications services can:

• Reduce your operating costs
• Improve customer retention
• Free you and your team to focus on your core business.