Dr. Sherri Z. Heller leads the company’s efforts to help state and local government human services agencies take advantage of modern management approaches and technology to reduce administrative costs and better serve their clients.
Before joining ACS in 2004, Dr. Heller served as Commissioner of the United States Office of Child Support Enforcement, responsible for developing policies and priorities that guided the nation’s child support program. Dr. Heller led state child support officials in the creation of a breakthrough national strategic plan to guide policy and practice.
Previously, Dr. Heller was Deputy Secretary for Income Maintenance with the Pennsylvania Department of Public Welfare, leading the state’s welfare reform implementation and responsible for operations and policymaking for a wide range of public assistance programs. She managed the implementation of electronic benefits distribution (EBT) and the introduction of welfare-to-work programs and policies.
Dr. Heller received her Bachelor’s Degree from Franklin and Marshall College and her Doctorate from Harvard University.
INNOVATION IN HUMAN SERVICES
Nationally known for her work to improve human services programs, Dr. Heller can address:
- Cost-effective administration of federally funded, state and county-administered human services programs including child nutrition, child care, and TANF
- Breakthroughs in citizen contact and constituent service through technology, management and other innovations
- Modernization of state and county government administration, including policy and practice for technology and procurement
- Child support enforcement, including policy and technology
ACS: EXPERTISE IN ACTION®
Thought leadership has been an ACS hallmark since we began performing outsourcing services 20 years ago. We recruit the most responsive and flexible talent available to serve our clients reliably and with integrity. Our subject matter experts are available to discuss the latest trends and developments that affect your business decisions.
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For more information or to arrange an interview, please contact:
Ken Ericson
Director
Corporate Communications
202-378-2692
ken.ericson@acs-inc.com