Connie Harvey is Executive Vice president and Group President of ACS Healthcare, Finance and Insurance (HFI), a position to which she was promoted in 2009.

The HFI group represents approximately $850 million in annual revenue and includes ACS’ Commercial Healthcare, Insurance and Mortgage and Financial Services lines of business.

Previously, Harvey was managing director of the Healthcare Payer and Insurance delivery unit for ACS, growing this business from $168 million to $444 million in annual revenue in five years. As a result of Connie's focus on quality, customers in the Payer LOB now report the highest customer satisfaction levels in company history.

While managing director, Harvey oversaw business development, technology development and client relationships. Healthcare Payer & Insurance Services supports over 35 major payer & insurance organizations and nine of the top 10 payer companies.

Harvey has focused on various initiatives to improve operational performances to better serve ACS’ customers and diversifying the service offering.  The success of the team is apparent by strong growth including adding 16 new customer logos to the portfolio and nearly doubling revenues over the past three years.

An early adopter of utilizing offshore operations, Harvey spent 18 years in consulting and operations management in the Caribbean.  She joined ACS in 2001 when ACS acquired National Processing Company in Montego Bay, Jamaica.  Her projects spanned industries and services including manufacturing, distribution and logistics and business process outsourcing.

Connie Harvey graduated with distinction from Iowa State University with a Bachelor of Science in Industrial Engineering.